Ryanair boss Michael O’Leary has hit back at claims the airline has not refunded all passengers for flights cancelled because of the pandemic.
Mr O’Leary told BBC Radio 5 Live customers have all been reimbursed for flights between March and July.
Speaking to 5 Live’s Rachel Burden, he said texts and emails from listeners claiming they have not been refunded were “false”.
“We have no backlog in our refund department – that’s a fact,” he said.
This clip is originally from 5 Live Breakfast on Monday 2 November 2020.